AI-generated emails

Generated email can imitate a colleague's tone using publicly available writing. Evaluate what the message asks for, not how well it is written.

Business email compromise costs organizations more than almost any other category of cybercrime, and small teams are targeted precisely because approvals are informal.

• A change to payment details or banking information
• A request to keep the matter confidential
• Reply-to address different from the display name
• Timing that lands right before a weekend or holiday

1. 1Require voice confirmation for any payment change
2. 2Set a dual-approval rule for outgoing funds
3. 3Check full email headers on unusual requests
4. 4Document a simple escalation path everyone knows

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